Student Support & Assistance

Contact Exam CAGO

Have questions about an exam, your student account, or platform features? Our support team is here to help.

Direct Support Email

For general inquiries, account verification issues, or reporting question bank corrections:

support.cago@gmail.com

Typical response time: within 24–48 business hours.

Service Coverage

Exam CAGO operates exclusively for candidates pursuing professional qualifications under ICAB in Bangladesh.

Region: Dhaka, Bangladesh
Timezone: Asia/Dhaka (UTC+6)
Target Level: ICAB Certificate Level

Frequently Asked Questions

How do I claim my daily free token?

Log into your student dashboard and click "Claim Daily Free Token". You are eligible for 1 token per Bangladesh calendar day.

Do tokens expire if not used?

No. Unused tokens accumulate in your balance and can be utilized whenever you choose to take an exam.

How are mock exams scored?

Exam CAGO uses a unified deterministic grading engine with official ICAB mark weightings and instant question-by-question answer reviews.

How can I reset my password?

Use the "Forgot Password" link on the login page to receive a secure recovery link to your registered Gmail address.

Contact Us — Exam CAGO Support | EXAM CAGO